Feeling unheard in product decisions? Lost in complexity with no clear path forward?
Learn how Service Design and UX Research can help you cut through the noise and shape strategy with confidence. Connect with peers who get it.
In this UX Strategy class you'll
👉Translate UX Research to Product Strategy.
👉Leverage best practices of Service Design.
👉Get tips and tricks on Stakeholder management
👉Meet like minded designers to challenge & support you.
What to expect
1. Get a warm welcome at the location next to Rotterdam Central Station.
2. Meet your peers (group of max 6).
3. Start the 3 hour workshop with a fun warm-up.
4. Three hours fly by before you know it: expect practical knowledge from cases, hand on exercises and lots of sharing.
5. Walk away with insights and energy!
Meet your trainer
Bente Bak is an AI Product designer with a background in Strategic Product Design from TU Delft.
With 9+ years of experience at big brands, startups, and scale-ups, she’s got a knack for spotting what really moves the needle.
She runs hands-on workshops that help teams step back, see the bigger picture, and think more strategically about their customers and their org—so they can spark real change and inspire the people around them.
Her mission? To inspire companies to talk to their customers again— starting with their design and product teams.
Coming up